Message originated from the Cisco Adaptive Security Appliance 5500 series (ASA) in the role of the secure gateway. I'm currently building a two tier network using Cisco packet tracer, but I'm having a slight issue with up address and subnets. Cisco An圜onnect with Azure Single Sign-On failing with problem retrieving SSO cookie.
An圜onnect was not able to establish a connection to the specified secure gateway. エラー メッセージ Connection attempt has failed due to network or PC issue. error: An圜onnect was not able to establish a connection to the specified secure gateway. Launch the Cisco An圜onnect Secure Mobility Client. Go to Cisco and select Cisco An圜onnect Secure Mobility Client. Typically, a reason code is generated, exposing a more detailed message. This points to firewall or other security software not allowing this connection. Description The VPN connection or An圜onnect client service was terminated without a termination reason code, due to a flaw in the client software. The VPN service for An圜onnect is not running. using their cellular data as a hotspot).Ġ9:31:52 The An圜onnect Downloader is performing update checks.Ġ9:31:52 Checking for customization updates.Ġ9:31:52 Performing any required updates.Ġ9:31:52 The An圜onnect Downloader updates have been completed.Ġ9:31:52 Establishing VPN - Initiating connection.Ġ9:31:53 Establishing VPN - Examining system.Ġ9:31:53 Establishing VPN - Activating VPN adapter.Ġ9:31:53 Establishing VPN - Configuring system.Ġ9:32:09 Establishing VPN - Examining system.Ġ9:32:14 Establishing VPN - Activating VPN adapter.Ġ9:32:15 Establishing VPN - Configuring system.Ġ9:32:16 Establishing VPN - Examining system.Ġ9:32:16 Establishing VPN - Activating VPN adapter.Ġ9:32:16 Establishing VPN - Configuring system.Cisco anyconnect authentication failed due to unexpected error The low-tech method of verifying this is to have them try logging on through another client network (e.g. If you have dozens of other systems and users successfully connecting, the problem is most likely at the user's location, like with "hidden" firewall settings on their local router. The reconnects below are due to DTLS negotiation (still have to fix this :-/) The message history (see below) should show you at which stage the connection is failing.
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